Easy and convenient return policy for all of your customers
In the early days of online shopping, consumers focused on exploring what products were available and at what price. Today's shoppers are much more sophisticated, and their decision to buy is now heavily influenced by return options. What if sellers finally removed the pain of returning an online purchase? What if they offered on-demand courier returns to all their clients?
With more than 50% of shoppers admitting to choosing one retailer over another because of better return options, e-tailers must adopt bold strategies to keep their competitive edge. With an instant returns option powered by Stuart, build a state-of-the-art return journey: end-users can trigger instant or scheduled 15 minute parcel pickup slots, 7 days a week.
Online consumers - especially younger and more connected ones - not only increasingly look at return policies before checking out, but show growing interest in more convenient delivery options. Offer these seasmlessly thanks to Stuart. Together we can build a comprehensive return strategy, including a courier collection options, alongside more traditional ones, such as dropoff at parcels shop, local stores or lockers.
Online customers' loyalty and eagearness to buy repeatedly on their preferred platform, means that offering a premium delivery and return experience is key. Studies have found that 8 shoppers in 10 are more likely to shop again from an online retailer following a positive delivery experience, whereas almost half admit they will never shop there again following a bad one.
You can start using our plug and play return technology in no time. Get in touch with our Solutions Engineer team to get your instant return portal up and running on your website in few hours - no code required!
Start powering your deliveries with Stuart today!
