Anti-discrimination Policy

Our anti-discrimination policy explains how we prevent discrimination and protect our employees, customers and stakeholders from offensive and harmful behaviours. This policy supports our overall commitment to create a safe and happy workplace for everyone.

Policy elements

Discrimination is any negative action or attitude directed toward someone because of protected characteristics, like race and gender. Other protected characteristics are:

• Age
• Religion
• Ethnicity/ nationality
• Disability/ medical history Marriage / civil partnership Pregnancy / maternity/ paternity Gender identity/ sexual orientation

Discrimination and harassment

We will not tolerate any kind of discrimination that creates a hostile and unpleasant environment for employees, interns or volunteers.

This is not an exhaustive list, but here are some instances that we consider discrimination:

• Hiring managers disproportionately disqualifying male or female job candidates on purpose.

• Managers bypassing team members with specific protected characteristics (e.g. race) for promotion without being able to formally prove (e.g. with documentation) the reasons other employees were selected instead.

• Employees making sexist comments.

• Employees sending emails disparaging someone’s ethnic origin.

• Employees who harass their colleagues will go through our disciplinary process and we may reprimand, demote or terminate them depending on the severity of their offense.

We recognise that sometimes discrimination is unintentional, as we may all have unconscious biases that could be difficult to identify and overcome. In case we conclude that an employee unconsciously discriminates, we will support them through training and counseling and implement processes that mitigate biases as we indicate in the next section. But, if this person shows unwillingness to change their behaviour, we may demote or terminate them.

We will not be lenient in cases of assault, sexual harassment or workplace violence, whether physical or psychological. We will terminate employees who behave like this according to the applicable procedure in the country.

Actions to prevent discrimination

To ensure that our conduct and processes are fair and lawful, we:

• Use inclusive language in job ads and include EEO statements.

• Set formal job-related criteria to hire, promote and reward team members.

• Offer compensation and benefits according to position, seniority, qualifications and performance, not protected characteristics.

• Accommodate people with disabilities.

• Require managers to keep detailed records of their decisions concerning their team members and job candidates.

• We will also consider additional measures to prevent discrimination, like: using hiring processes that reduce bias like structured interviews and blind hiring programs.

• Organising training on diversity, communication and conflict management to improve collaboration among employees of different backgrounds.

What to do in cases of discrimination

If you are the victim of discriminatory behaviour (or if you suspect that others are being discriminated against,) please talk to HR (or your manager) as soon as possible. HR is responsible for hearing your claim, investigating the issue and determining punishment.

Punishment for discriminatory behaviour depends on the severity of the offense. For example, inadvertently offending someone might warrant a reprimand. Conversely, willfully bypassing employees for promotion because of a protected characteristic will result in termination.

How we address discrimination complaints

HR is proactive and responsive to determining whether discrimination occurs. For example, we:

• Look into similar claims about the same person or process to determine if discrimination is systemic.

• Track metrics and look into data that give us some insight on people’s behaviors (e.g. percentage of job applicants of a certain race a hiring manager disqualifies.)

• Evaluate testimonies on social media that visitors, job candidates or former employees have made.

• Conduct discreet interviews and gather information.

We will investigate all claims discreetly. We will never disclose who made a complaint to anyone or give out information that may help others identify that person (e.g. which department or role they work in.)

We should all strive to prevent and address discrimination. Be aware of your implicit biases and speak up whenever you or your colleagues are discriminated against. If you have any ideas on how we can ensure fairness and equality in our workplace, we are happy to hear them.

Disclaimer: This policy template is meant to provide general guidelines and should be used as a reference. It may not take into account all relevant local, state or federal laws and is not a legal document.