Keep your business up and running with Stuart's delivery solution

COVID-19

At this time, Stuart's delivery service will remain available to deliver all first necessity goods and help small businesses cope with the crisis:
  • Keep your business running by delivering with Stuart
  • Courier partners apply "contract-free" deliveries and respect safety procedures
  • All packages can be tracked both by you and your end customer

Easy-to-use
delivery service
for small businesses

Couriers at your fingertips

Access to a professional and friendly fleet of independent couriers 

Pay-as-you-go service

Simple web interface, no monthly subscription nor surge prices, get an instant quote for each delivery

Live support

Our live support team are contactable through the Dashboard to help with any queries and questions

Multi-drop feature

Deliver up to 8 parels using one courier - our technology will choose the best route

Real-time tracking and proof of delivery

Follow your delivery from pick-up to drop-off and send a tracking link to the end-customer in just a few clicks

Delivery at your fingertips

Create a professional account in 2 clicks and start delivering today!

Sign Up Now

When delivering with Stuart, you can also benefit from our partnership with iZettle to send online invoices to your clients

Create your professional account in no time thanks to our user-friendly web interface.

Want to kick things off? Take a look at Stuart's step by step how-to video.

Create an iZettle account by installing the mobile app via the App Store or Google Play.

Looking to get onboarded? Take a look at iZettle's step by step documentation.

FAQ

How much does a delivery cost?

This depends on the size of the parcel that you select, as well as the distance. Our platform will calculate the cost of the delivery before you launch it.

Which cities are eligible for delivery with Stuart?

We operate in 20+ cities in the UK, including:

  • Birmingham
  • Bournemouth
  • Brighton
  • Bristol
  • Cardiff
  • Darlington
  • Leeds
  • Liverpool
  • London
  • Manchester
  • Newcastle
  • Sheffield
  • Southampton

How will my customers place their order given that I don't have an e-commerce website?

Start by simply letting your customers know that you are now able to deliver products to their homes.

These are three ways in which you could do it:

Send an email, a text message, or call your customers to offer this service

Use this opportunity to inform them about your product range and the preferred communication method to take their orders (telephone, SMS, email, etc.).

How will I receive payment from my customers?

To facilitate the remote payment of your customers, we have partnered with iZettle. This service allows businesses to send remote payment links to their customers by SMS, Whatsapp Business or Messenger.

Receive payments in 1 to 2 business days, regardless of the type of credit card you accept. 

Online payment is a 5-step process:

  1. Download the iZettle app on the AppStore or Google Play and create your professional account
  2. Enter the amount to be paid on the app
  3. Fill in your customer's phone number or email and send them the invoice
  4. Your customer receives a payment link directly by SMS or email
  5. Once the payment is completed, you will be notified on your application
How will I organise my deliveries?

Launch your deliveries in no time by following these steps:  

  1. Create your Stuart account via dashboard.stuart.com
  2. Ask your customer the following delivery details: Last Name, First Name, Address, Mobile Phone Number
  3. Enter the delivery details in the Stuart interface: choose the package size according to the volume of the order and get a quote for your delivery
  4. Add the delivery price to the total price of your customer's order and confirm the invoice with your customer
  5. Once the price of the order is confirmed, send your customer a payment link via iZettle (see instructions: "How will I receive payments from my customers?")
  6. Prepare the order in store upon receipt of payment
  7. Order a courier partner on the Stuart dashboard, give them the order, and follow the completion of your delivery in real time from pick-up to drop-off
What kind of goods can I deliver?

With our versatile fleet of bikes and mopeds you can deliver all types of goods.

In order to ensure fresh deliveries,
our courier partners are equipped with thermal bags that respect market standards.

Mockup screen Hang on! Your courier will be with you shortly.

Go ahead

Keep your business running by delivering with Stuart